Choosing the right forklifts for retail

Picture of Peter Öjdemark

Peter Öjdemark

4 minutes to read

Stacking , Pallet trucks , Order pickers

There are many truck variations and combinations to choose from for your warehouse, and even experienced material handling professionals will find that there are a lot of different forklifts and options to compare. That’s why we’ve selected some trucks out of our range that not only fit perfectly in retail environments, but also complement each other seamlessly in the different stages of the handling process. If you’d like more details after reading you can download the full range of products and solutions we offer.

Forklifts for Unloading/Loading Operations

When your suppliers’ lorries are arriving with the goods you ordered for retail distribution, you want your operators to be able to head over to the loading bay quickly. Here are the most common and easy-to-use trucks for this type of operation:

Hand pallet truck

A must-have in every warehouse or storage area. With a few hand trucks stationed at key locations around the warehouse, relocating boxes, case goods and appliances become an easy task. Not to mention that hand trucks are a back saver by minimising the need to lift heavy items manually.

Hand pallet truck in retail

Powered pallet truck

To save time, your operators should be able to travel the distance in your warehouse with ease, ideally with a powered pallet truck. Even better, they can easily enter and exit the arriving lorries with these compact trucks.

Tip: If your warehouse has a long distance to bridge, choose electric pallet trucks with a platform to get more work done in a short time span.

BT Levio in warehouse

Powered pallet stacker

If your goods need to be stacked while loading/unloading lorries you should consider a powered stacker, so you can combine these actions and save time.

Tip: To find out the lift requirements for your operations, simply locate and measure your highest shelf and then add another 15 to 20 cm to your measurement.

BT Staxio in warehouse

Stacking forklifts

To make room for other arriving goods, your deliveries are ideally placed in the marshalling area, where your operators can transport them towards the assigned places in the racking. For a fast travel time and smooth stacking, reach trucks are the way to go. Depending on your needs you can consider the following types of reach trucks:

Compact reach trucks

If you have a large amount of goods to stack together but don’t have a large warehouse, you can choose a truck with a narrow chassis that’s specifically designed to work in narrow areas, such as block stacking or drive-in racking.

BT Reflex in warehouse

Reach trucks with an ergonomic tilting cabin

A truck with tilting cabin is an evident choice if ergonomics is key for you and your drivers. Thanks to this feature, operators don’t strain their neck when lifting a load in racking located several meters high. Instead, the tilting position makes it easier and safer to see where to stack the pallets exactly.

BT Reflex with ergonomic tilting cabin
Reach trucks for outdoor use

The reach trucks are also available with special tyres for outdoor use if your operations require some stacking applications outside.

Order picking forklifts

After all the goods have come in and are put away, your drivers can start picking the goods needed for each store from the lower levels. For this first and second-level picking, order pickers are perfect for the job; especially our BT Optio L-series, as they have flexible E-man steering.

Order pickers with elevating platform:

If your operations require high-intensity picking at the lower levels, a platform can make it easier for the operator top pick items from higher levels onto the truck when selecting the right items.

BT Optio in warehouse


Order pickers with a walk-through platform 

A walk-through design is ideal as it allows the operator to place the selected items directly on the pallets on the forks.

Semi-automated order pickers

To boost productivity, you can even implement order pickers that can be remote-controlled. While the forklift operator does the picking, the truck can cover the distance on its own.


After all the orders have found their way back to the marshalling area, they can be packed and shipped to the according shops, to arrive there right on time!

This is just one of the many ways in which our Toyota warehouse trucks can work together to contribute to your retail operation.  


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